In my previous posting, I used to get called about hypocounts (ie. blood glucose levels) of <4 or >20. Perhaps the occasional 18 or so.

However, in my current workplaces, my calls are punctuated by fruitless conversations such as these:

Caller: Hi, my 20/6 has a high hypocount.
Me: Oh, you mean HI? (that would be >33.3)
Caller: 13!
Me: one-three or three-zero?
Caller: ONE-THREE
Me: Er, that’s ok. Don’t need insulin.
Caller: Sure or not? So high.
Me: No, don’t need.
Caller: Ok.
This exchange might take twenty seconds perhaps, nothing much but a blink of the eye in our daily life, but put 5 of these calls and the irritation together and it just stops me from doing the more important changes on call.

What I’d like to know is who taught the caller that 13 was a HIGH hypocount?
And I’d like to know what sort of training the callers in this workplace has been undergoing that taught them to bother the on-call with such inane questions.
One thing about some of the staff in this place is, they sadly do not exercise the significant amount of grey/white matter that I’m sure they possess.